N.B. Agencies (QLD) Pty Ltd

is an independently owned private company, trading as Manufacturers’ Agents for over 40 years.  We specialise in the sales, marketing & distribution of specialty plumbing, hardware, industrial, safety, and automotive products, suitable for the construction, mining, health, education, and agriculture sectors in Northern Queensland.

The company services retail and trade focused outlets that operate within the hardware, plumbing, engineering, agricultural, mining and automotive supply industries.  Our representatives liaise with design, construction and consultancy companies, as well as councils and government authorities where necessary.  The company also provides export sales services through the Pacific Islands.

N.B. AGENCIES (QLD) PTY LTD – MANUFACTURERS AGENTS SINCE 1977

LOCAL DISTRIBUTION, SALES & SERVICE

N.B. Agencies (QLD) Pty Ltd operates from two facilities in Townsville, gateway to the far North, Central and Western Queensland regions, as well as the centre for road, rail, air and sea transportation. We provide high level distribution services across North Queensland, offering a complimentary Townsville region delivery service from our main warehouse. Our modern purpose-built showroom provides our manufacturing partners with product display opportunities and allows us to carry out training and product information sessions to promote their products to the relevant people in the industry.  With 40 years’ experience servicing the industry, we are the link between manufacturers & importers, and the resellers in North Qld.

LOCALLY STOCKED PRODUCT

Having product stocked in North Queensland does make a difference.  N.B. Agencies (QLD) Pty Ltd warehouse all manner of stock holdings on behalf of our manufacturing & trading partners. The company employs fulltime warehouse and admin staff to manage the daily distribution of our products through North Queensland.  We strive to continually provide the highest levels of service and handle our manufacturers products with a high degree of efficiency and accuracy. We exceed the high standards demanded by the premium brands that we represent, providing same day despatch on over 95% of orders received.

LOCAL PEOPLE

Our local team provide efficient full branch services for our manufacturing partners and suppliers, managing everything from order processing and despatch, to aftersales, warranty & claim management.  Our external sales provide full frontline services and customer relationship management, backed up by consistent and reliable monthly call cycles.  Our team are extensively trained in all systems that our trading partners and suppliers utilise, allowing us to work highly effectively as a remote branch of their businesses, not an independent distributor.

LOCAL KNOWLEDGE

The company was started in 1977 and is second generation family owned almost 45 years later. With over 40 years of experience in the industry, we have gained invaluable knowledge about product and market. As a locally owned company with a connected local team, we generate new sales pipelines and develop new customers for our manufacturing partners, ensure valuable competitor and market information is also passed back to our partners, whilst providing the highest level of professional service to the customer, and the manufacturers and importers that we represent.

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